Shipping Policy

Eloura Beauty ships to the destinations available at checkout. Enter your delivery address to see the shipping options, costs and estimated delivery times for your order before you pay.

We’ll send you an order confirmation after you place your order and a dispatch notification when it’s on its way. If tracking is available for your delivery service, it will be included in the dispatch notification.

Please check your delivery address carefully before placing your order. If you notice a mistake, contact us through our website as soon as possible. We’ll try to correct it before dispatch.

If your parcel is delayed, missing or arrives damaged, contact us through our website with your order number so we can investigate and help resolve it.

If we cannot deliver your order within the timeframe agreed at checkout, we’ll contact you about your options. Your statutory rights are not affected.